Privacy Policy
This "Privacy Notice" outlines the privacy practices of MoonBags (collectively, "MoonBags", "our", "us" or "we"), in relation to the Sites and the MoonBags Platform (collectively, "Services"). It also details the rights and options available to individuals concerning their personal information. Please read this Privacy Notice carefully to understand our policies and practices regarding your information. If you do not agree with these practices, please do not use MoonBags Platform. By accessing or using the MoonBags Platform, you acknowledge and accept the terms of this Privacy Notice.
We reserve the right to update this Privacy Notice in response to evolving laws, regulations, industry standards, or changes to the MoonBags Platform. Should any modifications significantly affect your privacy rights, we will take appropriate measures to inform you in a manner reflecting the importance of those changes. If you do not agree with the updated Privacy Notice, please discontinue your use of the MoonBags Platform.
Our Site and MoonBags Platform are not intended for, and we do not knowingly collect Personal Data from, individuals under the age of 18. If a parent or guardian becomes aware that their child has submitted information to us, please contact us immediately, and we will remove such information from our records as promptly as possible.
Personal Data Controller
In this policy, "Personal Data" refers to information that can be linked to a specific individual and used to identify them. Information that has been aggregated or anonymized so that an individual is no longer identifiable is not considered Personal Data. Any reference to "Personal Data" in this Privacy Notice includes, without limitation, the definition provided by the Data Protection Act 2018.
A Personal Data controller is any individual or organization that determines how Personal Data is collected, maintained, processed, or used – including those who direct third parties to handle such data on their behalf.
Types of Personal Data Collected
The categories of Personal Data that we may collect from you or via third parties depend on our interactions with you and may include:
Financial details, such as your wallet addresses;
Transaction data, including the wallet addresses of both senders and recipients of digital assets, records of your activity on the MoonBags Platform, your inquiries, and our responses;
Usage information that might include your IP address, country of origin, details of your browser or operating system, and data on how you interact with the MoonBags Platform, among other identifiers;
Other personal or commercial identification details that we, at our sole discretion, deem necessary to comply with applicable anti-money laundering laws and regulations.
We may also obtain Personal Data about you from third-party sources and publicly available information. This information is collected when you voluntarily provide it on MoonBags Platform or through your interactions with our Platform.
Unless otherwise noted, all Personal Data requested is mandatory, and failure to provide it may prevent you from accessing or using the MoonBags Platform. In instances where the MoonBags Platform specifically indicates that certain Personal Data is optional, you may choose not to provide it without impacting the functionality or availability of the Platform. If you are uncertain about which information is required, please contact us for clarification.
Information We Automatically Correct
When you visit MoonBags Platform, we may automatically gather specific details about your device.
This includes, but is not limited to, your web browser information, IP address and/or domain name, device identifiers (such as IMEI), login details, browser type and version, timezone settings, details about browser plug-ins, operating systems, platforms, location data, and information on the cookies installed on your device using cookies and similar technologies.
Additionally, as you navigate our Site, we may record data about the individual pages or services you view, the websites or search terms that referred you to our Site, and information about your interactions with the Site.
Cookies & Other Technologies
We utilize cookies—small, encrypted text files stored on your computer or mobile device—along with similar technologies ("Cookies") to enable specific functionalities on our website and gather relevant data. This section explains how we use Cookies to monitor your interaction with our website and the options available for managing them
How We Use Cookies
We utilize Cookies to track your interactions on the MoonBags Platform by collecting usage analytics. These Cookies also assist in delivering our content (including updates) and enabling account authentication by referencing your browsing history and previous visits to our site. To be clear, we do not combine or associate data obtained from Cookies with third-party sources for targeted advertising or ad performance measurement, nor do we disclose user-specific data to data brokers.
Types of Cookies
We use both session Cookies, which expire once you close your web browser, and persistent Cookies, which remain on your device until removed. For your convenience, the Cookies on our Site are grouped into the following categories:
Strictly Necessary: Essential for the Site’s proper functioning, including crucial authentication and authorization Cookies.
Functionality: Enhance technical performance and remember choices you make while navigating our Site, including sign-in and authentication Cookies that allow seamless access.
Performance/Analytical: Collect data on how you navigate our Site and the services accessed on your device, helping us identify the most used areas and improve them.
Targeting: Deliver relevant content to a specific machine or device (without identifying a specific person) that has previously visited our Site. Some of these Cookies are managed by third parties with our permission to track advertising sources that effectively direct users to our Site.
How to Control and Delete Cookies
You can control, block, or restrict Cookies via your web browser settings. Typically, instructions on how to do this can be found in the Help section of your browser. Since Cookies are browser-specific, if you use multiple browsers or devices, you must adjust your Cookie settings on each. For mobile devices, please refer to your device’s manual or help resources. For more information on managing Cookies and how to disable them, please visit All About Cookies. Please note that restricting, disabling, or blocking Cookies may impair the functionality of our Site and limit your access to certain services. MoonBags is not liable for any issues resulting from your personal Cookie settings.
Personal Data Use
The information we collect from you is used to:
Register you as a user of the MoonBags Platform and verify your credentials;
Provide the Site and MoonBags Platform along with customer support as requested;
Process transactions and send notifications regarding your transactions on the MoonBags Platform;
Identify and prevent fraudulent or malicious activities;
Fulfill legal obligations and respond to regulatory or enforcement requests;
Protect the rights and interests of MoonBags (as well as those of our users and third parties);
Monitor and analyze your behavior ("Analytics");
Optimize traffic and performance on the MoonBags Platform;
Monitor our infrastructure;
Manage productivity-related activities;
Beta test certain features of the MoonBags Platform;
Enable location-based interactions;
Manage tags (code snippets that help us analyze and track activities on the MoonBags Platform);
Optimize and distribute traffic;
Offer social features;
Interact with external social networks and platforms;
Display content from external sources;
Communicate with you.
We may share your Personal Data with our service providers and vendors to assist in delivering the MoonBags Platform. We will not share your Personal Data with third parties without your consent except as described in this Privacy Notice or as required or permitted by applicable law. Your Personal Data may be shared within our group for purposes consistent with this Privacy Notice.
Additionally, we may share your Personal Data with third-party companies and individuals who provide services on our behalf or help us operate the Site or our business. These parties will only use your Personal Data as directed by us and in accordance with this Privacy Notice, and they are prohibited from using or disclosing your data for any other purpose. We may also share your Personal Data for compliance reasons, or in connection with a business transaction such as a corporate divestiture, merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution.
Storage & Retention of Personal Data
We will retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, regulatory, accounting, or reporting obligations. The retention period is determined by factors such as the volume, nature, and sensitivity of the Personal Data, the potential risks from unauthorized access, the purposes for which we process your data, whether these purposes can be achieved through other means, and applicable legal requirements.
Personal Data collected for contractual purposes will be retained until the contract is fully executed. Personal Data processed for our legitimate interests will be kept only as long as needed for those purposes. In certain cases, we may retain Personal Data longer if you have consented to such processing and have not withdrawn that consent, or if required by law or an authority. After the retention period, your Personal Data will be deleted or, where permitted, de-identified. Consequently, rights such as access, erasure, rectification, and data portability cannot be exercised after the retention period expires. Note that not all Personal Data may be removable or de-identifiable; please refer to the "Blockchain Transactions" section below for further details.
Practices of Technology Privacy
Connection to Third-Party Sites
MoonBags Platform may contain links to websites, mobile applications, and other online services operated by third parties. These links do not imply endorsement or affiliation with those third parties. Additionally, our content might appear on web pages, mobile applications, or online services not associated with us. We do not control and are not responsible for the privacy practices or actions of third-party websites, mobile applications, or online services. We encourage you to review the privacy policies of any third parties you interact with.
Blockchain Transactions
Your transactions involving digital assets may be recorded on a public blockchain, particularly in relation to the settlement of trades. Public blockchains serve as distributed ledgers designed to permanently record transactions across numerous computer systems. Because many blockchains are open to forensic analysis, there is a risk that individuals engaging in transactions may be re-identified, especially when blockchain data is combined with other sources of information. As blockchains are decentralized or managed by third parties not controlled by us, we are unable to erase, modify, or alter personal data stored on these networks.
Data Security
The security of your Personal Data is of utmost importance to us. We implement a range of administrative, technical, and physical safeguards to protect the Personal Data we collect. However, the security of your information also depends on you; please do not share any sensitive security details. While we strive to protect your Personal Data, no method of transmission over the internet is completely secure. Therefore, any transmission of Personal Data to the MoonBags Platform is done at your own risk.
Your Privacy Rights and Overseas Disclosure
For the purposes of applicable data protection legislation, MoonBags acts as the Personal Data controller. As a company operating globally, your Personal Data may be transferred outside your country of residence to fulfill the purposes outlined in this Privacy Notice. Any such transfer will comply with applicable law and will be safeguarded by international data transfer agreements where required, ensuring an adequate level of protection for your Personal Data. By using the MoonBags Platform, you acknowledge that your Personal Data may be processed in any country .
You are generally entitled to access the Personal Data we hold about you. If you request access, we will typically provide you with full access to your Personal Data. Depending on the nature of your request, we may charge a reasonable fee for this service. However, there may be legal or administrative reasons that prevent us from granting access. If we deny your request, we will provide the reasons for our decision as required by law.
Complaints: If you believe that your privacy has not been respected or that our actions are inconsistent with this Privacy Notice, please contact our Support team as soon as possible. We will investigate your complaint within a reasonable timeframe, based on its complexity, and will inform you of the outcome.
General
If you wish to exercise any of the rights outlined above or have any questions regarding your Personal Data, please contact our Support team. When doing so, please provide sufficient information to verify your identity and specify which right you wish to exercise, along with the relevant details. Any Personal Data we collect to verify your identity will be used solely for that purpose. Should you feel that we have not complied with your legal rights or applicable privacy laws, you may contact us or your local data protection authority.
Methodologies of Processing Data
Processing Methodology
We implement appropriate security measures to guard against unauthorized access, disclosure, alteration, or destruction of data. Processing of Personal Data is carried out using computer systems and IT-enabled tools in accordance with established procedures aligned with the purposes described herein. The data may be accessed by you and, in certain cases, by individuals responsible for operating the MoonBags Platform (including administration, legal, and system administration), as well as by external parties (such as technical service providers, hosting companies, or IT firms) appointed as Data Processors by us. You may request a list of these parties at any time.
Legality of Data Process
We may process your Personal Data if one of the following conditions applies:
You have provided explicit consent for one or more specific purposes.
Note: In certain jurisdictions, we may be permitted to process your Personal Data until you opt out, without needing to rely on consent or the other legal bases below:
The provision of Personal Data is essential for fulfilling an agreement with you or any pre-contractual requirements;
Processing is necessary to comply with a legal obligation to which we are subject;
Processing is related to a task carried out in the public interest or as part of our official authority;
Processing is required for the legitimate interests pursued by us or a third party.
We may share your Personal Data with our service providers and vendors to assist in delivering the MoonBags Platform. We will not share your Personal Data with third parties without your consent except as described in this Privacy Notice or as required or permitted by applicable law. Your Personal Data may be shared within our group for purposes consistent with this Privacy Notice. Additionally, we may share your Personal Data with third-party companies and individuals who provide services on our behalf or help us operate the Site or our business. These parties will only use your Personal Data as directed by us and in accordance with this Privacy Notice, and they are prohibited from using or disclosing your data for any other purpose. We may also share your Personal Data for compliance reasons, or in connection with a business transaction such as a corporate divestiture, merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution.
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